Where do we deliver?
Customers often ask if we can ship internationally. At this time, we can only deliver to addresses in Australia.
How long does it take?
We try to deliver within 7-10 working days in general however issues occur from time to time that may be outside our control. Hence these delivery times are estimated and not guaranteed. It may also take longer to deliver to remote and country areas.
Submitting your order
Please ensure all order details are accurate and complete before submitting your order. If your order is being shipped to a place of business, please include the business name.
Product information and availability
Our website is regularly updated based on current availability information supplied by publishers and suppliers. Corporate Rewards Australia will endeavour to supply all orders placed via this site. All products are listed for sale in good faith however occasionally products become temporarily or permanently unavailable without prior notice from the supplier. Upon receipt of this information from a supplier, you will be contacted to let you know of the cancellation or delay of your order being shipped.
Terms and Conditions
The owner and operator of this website is SJE PTY LTD ACN 077 979 616 trading as Corporate Rewards Australia ABN 53 077 979 616.
All products and services published via our website are subject to our standard Terms and Conditions and are also subject to availability. Products may vary from the images shown. Corporate Rewards Australia makes every effort to ensure stock is available when advertised however this cannot always be guaranteed. Some styles, colours and sizes may not be available as this depends on demand. Styles, colours and sizes may vary. Accessories are not included. Some larger items are sold boxed and require assembling. We reserve the right to limit purchases to reasonable quantities.
- All Prices are in Australian Dollars.
- Prices are exclusive of Australian GST.
- Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we are unable to change any details once the order has been placed. Corporate Rewards Australia will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.
- You must notify us within two (2) weeks of dispatch date as recorded in your account if you have not received an item. After this time no refund will be issued for any missing orders.
- The information contained in this website may contain technical inaccuracies, typographical, photographic or bibliographical errors. All liability of Corporate Rewards Australia and SJE PTY LTD howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
- Corporate Rewards Australia is the copyright owner of the content of this website or is permitted by the copyright owner to use the content on the website. Brand names, cover images, characters, book titles and other product information used in this website may be the trade mark or intellectual property of a registered holder. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders’ rights.
- Except as permitted by the Copyright Act 1968 (Cth) (as amended) no part of this website may be reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the express written permission of Corporate Rewards Australia.
- Nothing contained in the website should be construed as granting any licence or right of use of any trade mark or part of any trade mark displayed on this website without the express written permission of Corporate Rewards Australia or third party owner.
- By purchasing from us you agree that you act as the importer of goods shipped from overseas and that all such goods are for private use only. You are responsible for any import or other taxes arising from the importation of these goods.
- Offers and vouchers are only valid for redemption on this website and cannot be used to purchase gift cards. Corporate Rewards Australia reserves the right to remove or change a promotion at any time.
Travel Terms Explained
Deal is valid for 1 person, but based on 2 people travelling together (twin share)
The price covers one person, however 2 people will need to travel together and each purchase oneCorporate Rewards voucher. You purchase your Corporate Rewards vouchers individually (using different credit cards if you desire) but share accommodations for the duration of the trip.
Deal is for two people
The price covers two people, making this option ideal for a pair wanting to travel and share a room together. Packages for two must be purchased on a single credit card. You’ll share accommodations for the duration of the trip, and for packages including flights, transportation, tours, and other add-ons, you’ll do all of that together, too.
This option, known as a single supplement covers one person, making it ideal for those looking to book a holiday alone. This option is only applicable for deals that specify the Corporate Rewards voucher is valid for one person (unless otherwise stated). Single supplement fees are paid directly to the merchant at the time of booking, or as specified in the fine print. Some merchants may waive this fee if you are willing to share a room with another traveller.
Corporate Rewards vouchers cannot be used during these specified dates.
Subject to Availability
This means the use of the Corporate Rewards voucher is based on what dates the merchant has available.
These are either optional or additional costs that you can add on top of your voucher price. These surcharges are paid to the merchant upon securing your booking with them.
Universal Fine Print
These restrictions apply to all Corporate Rewards vouchers, unless specifically contradicted in the Fine Print.
Please contact us if you have any questions.
- Unless otherwise stated, your Corporate Rewards voucher is valid from the day after purchase
- Except for Healthcare deals, cannot use after the date indicated on the fine print (“Valid to”)
- Corporate Rewards voucher must be redeemed according to the “How to redeem” instructions on the deal page
- All bookings subject to availability. It is recommended to book well in advance
- Please expect a high demand for all bookings especially weekends
- No refunds if your preferred date is unavailable
- Merchants have the right to offer fixed availabilities for Corporate Rewards voucher holders to allow space for full paying customers
- 24-hour cancellation policy or Corporate Rewards voucher is forfeited. Corporate Rewards voucher is void in case of no-show
- All deal inclusions must be redeemed in a single visit (unless specified as a multi visit deal)
- Voucher cannot be combined with any other offers unless permitted by the merchant
- Unused portions of the voucher are non-refundable and cannot be exchanged for other services or cash unless required by law
- Not valid for commercial use, not for resale and not redeemable for cash
- Does not cover any additional tax, service charge or gratuity not explicitly mentioned in the Fine Print
- Some deals may be subject to age restrictions (please check the fine print and consult the merchant in case of doubt)
- Additional customers without a Corporate Rewards voucher will be charged full price
- Must be 18+ for alcohol consumption
- For deals valid overseas, applicable age restrictions on the consumption of alcohol apply
- Merchant abides by the Responsible Service of Alcohol (RSA) regulations and has the right to enforce them
- Wherever possible, we will use images taken at the merchants location or of the exact service or item being offered. In cases where this is not possible, the images are for illustrative purposes only and may not be a direct representation
TRAVEL PROMOTIONS (Accommodation)
- 7 Day Booking Guarantee. If the merchant is unable to confirm the stay dates you want within the availability period, Corporate Rewards will offer a full refund within 7 days of purchasing the Corporate Rewards voucher
- Travel bookings are non-transferrable, may not be sold, auctioned or bartered and have no value once the cooling off period has passed
- Unless otherwise specified, travel bookings include all taxes and expressly exclude any other traveller costs including, without limitation, travel insurance, incidentals, service charges, gratuities or expenses due to special requests or add-ons
- Cancellation is not permitted after booking confirmation. Any changes required after booking has been made are at the discretion of the merchant and charges may apply
- Corporate Rewards strongly encourages all travellers to obtain independent travel insurance
- Corporate Rewards does not facilitate and is not liable for any special requests, which may be accommodated directly with the merchant prior to check-in at the merchants discretion
- You agree to abide by any additional rules and restrictions that the merchant may require and violation of such additional rules and restrictions may result in additional charges and the cancellation of your travel booking
- Flights and transfers are not included, unless otherwise stated
- Always check the Smart Traveller website (http://www.smartraveller.gov.au/) if you purchase a travel experience
- All promotions are subject to the applicable laws and regulations of the destination country
- Please ensure your accommodation booking has been confirmed by the hotel before arranging additional services such as flights
- In most cases you will be required to provide security to the property provider in the form of a cash deposit or credit card. Ensure you have this prior to arrival at your location
- It is the customers responsibility to enter the correct address details for delivery if required
- Corporate Rewards does not guarantee delivery if the address is entered incorrectly or the address is provided to Corporate Rewards or the merchant after the purchase of the deal
- Delivery times are estimated and not guaranteed, unless differently specified in the deal fine print
- Corporate Rewards will notify you by email of the dispatch and delivery details of any goods you purchase.